Mon - Sun 8:00 am - 8:00 pm PST

818-403-3811


Call us to consult with a medical professional via telemedicine from the safety of your own home.
Mon - Sun 8:00 am - 8:00 pm PST

818-403-3811


Call us to consult with a medical professional via telemedicine from the safety of your own home.

Ways to Connect With a Provider in Minutes

Connect by Video Conference

Connect with a doctor or medical professional via video chat.

Telemedicine by phone

Connect via tele medicine via telephone with a doctor or medical professional.

Telemedicine by Chat

Connect via tele medicine via telephone with a doctor or medical professional via chat.

Telehealth for the whole family

Relieve MD is an easy, affordable, and friendly telemedicine and tele health or telehealth service in California. Where you can connect with a medical provider in minutes. We accept all forms of payment including most insurance plans including Medical and Medicare.

Easy 1-2-3 Process.

Book, Confirm, and Connect.
Create an Account

Step 1

Setting up your secure account takes minutes. Then, you’ll be ready for your visit. Don’t forget to download our app and always be prepared.

Book a Time

Step 2

Search through our large network of board-certified doctors and choose one that’s right for you. You can wait to see a doctor right away or schedule your appointment for a time that works for you.

Connect With Visit

Step 3

You can speak to your doctor on the phone or online anytime. They’ll talk you through your symptoms, recommend a treatment and even send you a prescription to a nearby pharmacy if you needed.

Phone, E-Mail and Video

We’re committed to offering you and your family the best in online doctor visits. Register now Let our doctors help with a large variety of minor illnesses, from colds and sinus infections to allergies and more.

Frequently Asked Questions

Telemedicine Has Never Been So Simple

What Does it Cost?

Getting started is free. Most major insurances are covered, or a flat low fee of $60 per visit. If you have a group benefit with Relieve MD included, you may not have to pay at all. Those who must pay will only be charged after choosing a doctor and scheduling an appointment time. Relieve MD accepts most major credit and debit cards.

Where is Relieve MD available?

Relieve MD is available everywhere in the United States. Our board-certified doctors will be provided by state and location. In Arkansas and Idaho; the first visit must be completed by video. In those states, after an initial visit, further appointments may be completed via phone. Every doctor is licensed to practice medicine in your state.

Can the doctor prescribe medication during an Relieve MD visit?

Yes.

If your Relieve MD doctor believes medication is needed, he or she can write a prescription and send it directly to the pharmacy nearest you. We do not prescribe controlled substances (e.g. narcotic medications, anxiolytics, stimulants), nor do we prescribe certain other medications.

Can I use RelieveMD if I am hearing impaired?

Yes.

 Hearing impaired patients can also communicate with a doctor anytime. We use a secure, HIPAA-compliant live chat system that you can find on our website. It is a lot like texting and available to all patients. To use this feature, please choose “hearing-impaired”  from the accommodations menu, and complete the registration process. This will be available every time you sign in. At this time live chat is only available on the RelieveMD website portal and not on the RelieveMD app.

Is Relieve MD safe? Is it private?

Your confidentiality is an extremely important and respected part of our Code of Ethics. Relieve MD takes your privacy seriously. There are also strict laws in place to protect your safety and privacy. Relieve MD shares your information with your PCP only in accordance with applicable state and federal laws.The HIPAA Privacy Rules are written as a minimum level of privacy protection and many states have even stricter laws to protect you and your personal information and keep it safe. 

How do I sign up for Relieve MD?

Sign up in minutes using one of three ways: 

  1. Go online to: www.relievemd.com/appointment-request
  2. Or Call Call us: (818) 403-3811

We will send an email confirmation upon completion of registration to each family member on your account. Each member on the account must have a separate account, this includes children.

I don’t see the answer to my question. How can I get help?

Don’t worry if you don’t see your question. Just call us at (818) 403-3811. We have trained health service specialists waiting for your call, 12 hours a day Monday – Sunday. 

What is Relieve MD?

Relieve MD is a telemedicine doctor by video or phone tele health service, easy alternative to long wait times in lobbies during Urgent Care Clinic visits and to avoid waiting days and sometimes longer for an available appointment with your primary care doctor. Relieve MD is a low-cost solution for non-emergency medical conditions. With Relieve MD, in minutes, you can see a board-certified doctor securely by video, phone. We are available anytime, anywhere, 12 hours a day, and even on holidays. Get a diagnosis from our doctors and get prescribed non-narcotic medication (if needed) within minutes. You can even have prescriptions sent electronically directly to your nearest pharmacy.

What computer requirements are there for Relieve MD video appointments?

To use video appointments you will need:

  • Any Smartphone with an internet and a camera 
  • Any phone that can make a call 
  • Any computer with an internet connection

After setting up an account, you can access an online simulation which will check your equipment and connection to determine if you are ready for a video appointment.

What are the most common conditions Relieve MD treats?

  • Ear Problems
  • Pink eye
  • Respiratory Problems
  • Sore throat
  • UTI (Females, 18+)
  • Common cold
  • Allergies
  • Constipation
  • Cough
  • Diarrhea
  • Fever
  • Flu
  • Headache
  • Nausea
  • Vomiting

Can Relieve MD help me with any medical condition?

No. 

Relieve MD handles non-emergency medical conditions only and can usually help you to avoid going to your primary care doctor’s office and sometimes even the Urgent Care Clinic or Emergency Room. Relieve MD replaces physical visits for common conditions like the flu, allergies or for behavioral health concerns with an easy online option. However, Relieve MD does not eliminate the need for your primary care doctor or should it be used in life-threatening emergencies.

If you are experiencing a medical emergency you should not use Relieve MD. Instead you should Call 911.

How long will it take before I can start using Relieve MD?

Relieve MD works immediately after you activate your account. Sign up and request a time totally free. You will be asked for your credit card information when you speak to a triage rep or before you reach the doctor only if you are required to pay. Once you have set up an Relieve MD account, you can browse doctors, and see available times to schedule an appointment with the doctor you choose. 

Tip: It’s best to fill out your medical history profile before your appointment with your Relieve MD doctor.

Is Relieve MD available all of the time?

7 Days a Week, 12 hours a day! 

Relieve MD is available 12 hours a day, and even on holidays! Use Relieve MD when you have non-emergency medical needs or are unable to see your primary care provider. It’s simple and convenient and many people prefer it to waiting in busy lobbies full of sick people and for distant appointment dates. Relieve MD is a great cost effective alternative.

Free Registration

Setting up your secure account takes minutes. Then, you’ll be ready for your visit. We text, email and stay connected. 

 

Schedule a Time

Schedule a time, wait for a confirmation and  connect with a medical professional right away. 
 

Your E visit

They’ll talk you through your symptoms, recommend a treatment and even send you a prescription to a nearby pharmacy if you needed. 

7 Benefits of Telehealth

One of the key benefits of telehealth is that it can significantly expand easy access to care for patients. Find out how Relieve MD can improve your tele experience.

7 Telehealth Benefits

One of the key benefits of telehealth is that it can significantly expand easy access to care for patients. Find out how Relieve MD can improve your tele experience.