Mon - Sun 8:00 am - 8:00 pm PST
818-403-3811
Call us to consult with a medical professional via telemedicine from the safety of your own home.
*Our providers do not prescribe any controlled substances, pain, or psychiatric medication.
*Our providers do not prescribe any controlled substances, pain, or psychiatric medication.
Getting started is free. Most major insurances are covered, or a flat low fee of $60 per visit. If you have a group benefit with Relieve MD included, you may not have to pay at all. Those who must pay will only be charged after choosing a doctor and scheduling an appointment time. Relieve MD accepts most major credit and debit cards.
Relieve MD is available everywhere in the United States. Our board-certified doctors will be provided by state and location. In Arkansas and Idaho; the first visit must be completed by video. In those states, after an initial visit, further appointments may be completed via phone. Every doctor is licensed to practice medicine in your state.
Yes.
If your Relieve MD doctor believes medication is needed, he or she can write a prescription and send it directly to the pharmacy nearest you. We do not prescribe controlled substances (e.g. narcotic medications, anxiolytics, stimulants), nor do we prescribe certain other medications.
Yes.
Hearing impaired patients can also communicate with a doctor anytime. We use a secure, HIPAA-compliant live chat system that you can find on our website. It is a lot like texting and available to all patients. To use this feature, please choose “hearing-impaired” from the accommodations menu, and complete the registration process. This will be available every time you sign in. At this time live chat is only available on the RelieveMD website portal and not on the RelieveMD app.
Your confidentiality is an extremely important and respected part of our Code of Ethics. Relieve MD takes your privacy seriously. There are also strict laws in place to protect your safety and privacy. Relieve MD shares your information with your PCP only in accordance with applicable state and federal laws.The HIPAA Privacy Rules are written as a minimum level of privacy protection and many states have even stricter laws to protect you and your personal information and keep it safe.
Sign up in minutes using one of three ways:
We will send an email confirmation upon completion of registration to each family member on your account. Each member on the account must have a separate account, this includes children.
Don’t worry if you don’t see your question. Just call us at (818) 403-3811. We have trained health service specialists waiting for your call, 12 hours a day Monday – Sunday.
Relieve MD is a telemedicine doctor by video or phone tele health service, easy alternative to long wait times in lobbies during Urgent Care Clinic visits and to avoid waiting days and sometimes longer for an available appointment with your primary care doctor. Relieve MD is a low-cost solution for non-emergency medical conditions. With Relieve MD, in minutes, you can see a board-certified doctor securely by video, phone. We are available anytime, anywhere, 12 hours a day, and even on holidays. Get a diagnosis from our doctors and get prescribed non-narcotic medication (if needed) within minutes. You can even have prescriptions sent electronically directly to your nearest pharmacy.
To use video appointments you will need:
After setting up an account, you can access an online simulation which will check your equipment and connection to determine if you are ready for a video appointment.
No.
Relieve MD handles non-emergency medical conditions only and can usually help you to avoid going to your primary care doctor’s office and sometimes even the Urgent Care Clinic or Emergency Room. Relieve MD replaces physical visits for common conditions like the flu, allergies or for behavioral health concerns with an easy online option. However, Relieve MD does not eliminate the need for your primary care doctor or should it be used in life-threatening emergencies.
If you are experiencing a medical emergency you should not use Relieve MD. Instead you should Call 911.
Relieve MD works immediately after you activate your account. Sign up and request a time totally free. You will be asked for your credit card information when you speak to a triage rep or before you reach the doctor only if you are required to pay. Once you have set up an Relieve MD account, you can browse doctors, and see available times to schedule an appointment with the doctor you choose.
Tip: It’s best to fill out your medical history profile before your appointment with your Relieve MD doctor.
7 Days a Week, 12 hours a day!
Relieve MD is available 12 hours a day, and even on holidays! Use Relieve MD when you have non-emergency medical needs or are unable to see your primary care provider. It’s simple and convenient and many people prefer it to waiting in busy lobbies full of sick people and for distant appointment dates. Relieve MD is a great cost effective alternative.
